Terms and Conditions
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing and using Leade's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Leade provides a lead management platform that helps businesses capture, track, and convert leads into customers. Our services include:
- Lead capture and management tools
- Team collaboration features
- Analytics and reporting
- API access and integrations
- Custom cloud solutions
3. User Accounts
To access our services, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Providing accurate and complete information
4. Payment Terms
Our subscription plans are billed in advance on a recurring basis. Payment terms include:
- All fees are non-refundable except as required by law
- Subscription fees are charged at the beginning of each billing cycle
- Price changes will be communicated 30 days in advance
- Failure to pay may result in service suspension
5. Acceptable Use Policy
You agree not to use our service to:
- Violate any applicable laws or regulations
- Send spam or unsolicited communications
- Upload malicious code or viruses
- Attempt to gain unauthorized access to our systems
- Interfere with the service's operation
- Use the service for illegal activities
6. Data Privacy and Security
We take data protection seriously and implement industry-standard security measures. By using our service, you acknowledge that:
- We collect and process data as described in our Privacy Policy
- You own your data and can export it at any time
- We implement reasonable security measures but cannot guarantee absolute security
- You are responsible for backing up your important data
7. Intellectual Property
The Leade platform, including all content, features, and functionality, is owned by Leade and protected by intellectual property laws. You may not:
- Copy, modify, or distribute our software
- Reverse engineer or attempt to extract source code
- Remove any proprietary notices
- Use our trademarks without permission
8. Service Availability
While we strive for high availability, we cannot guarantee uninterrupted service. We may:
- Perform scheduled maintenance with advance notice
- Experience unexpected downtime
- Modify or discontinue features with notice
- Suspend service for violations of these terms
9. Termination
Either party may terminate this agreement at any time. Upon termination:
- Your access to the service will be suspended
- You may export your data within 30 days
- We may delete your data after the retention period
- All obligations regarding confidentiality remain in effect
10. Limitation of Liability
To the maximum extent permitted by law, Leade shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your use of the service.
11. Indemnification
You agree to defend, indemnify, and hold harmless Leade from and against any claims, damages, costs, and expenses arising from your use of the service or violation of these terms.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Leade is incorporated, without regard to conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service after changes constitutes acceptance of the new terms.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: [email protected]
- Phone: +44